Any order sent online will be confirmed by an e-mail. Pocket knives can be personalized by engraving your first name on the blade (free of charge for all orders by the Internet).
All orders are charged and payable in EUROS only. Prices are indicated inclusive of VAT. In case of shipment towards any country other than metropolitan France, VAT will be deduced from the order amount, but you may have to pay local taxes( customs duties, local VAT or other ) when you receive the order.These rights are in your exclusive responsibility both in terms of statements and of payment to the relevant authorities.
Your payment can be made :
- by credit card ( Visa, MasterCard or American Express) by safe payment or by phone from 9.30 to 12.00 and from 14.00 to 19.00. Tel number (33) 05 53 28 58 97.
- by check payable in France, drawn up in Euro and made out to " Au plaisir d'offrir" 11 place de la Liberté 24 200 SARLAT (France).
In that case, your order dealing with will be carried out only on reception of the check.
All items are sent to the delivery address you write on the order form, with giftwrap and a gift message if specified. Two modes of delivery are available:
- standard : in France 2 to 3 days; outside France within 8 to 10 days on average without follow-up of the parcel.
- registered parcel : fast delivery with follow-up of the parcel. In case of the addressee's absence , they will be advised and invited to pick up their parcels.
The time of delivery above indicated is only an average period, given as a rough guide and can vary according to the destination.
In case of delay of delivery AU PLAISIR D'OFFRIR is not liable.
Exclusion of liability
The products proposed meet the current French legislation. AU PLAISIR D'OFFRIR shall not be liable if the article delivered does not yield to the law of the country of delivery.
The liability of AU PLAISIR D'OFFRIR is not concerned in case of all-out or partial strike of the shipment services, in case of absolute necessity, of flood, fire, etc.
Dispute - Legislation applicable to the relations with the customer
The on-line sales realized by AU PLAISIR D'OFFRIR from its Website, by fax or telephone are exclusively governed by French law. In case of dispute, only the courts of France will be competent.